RiseUp AI Therapy

  • Terms of Use

    Effective Date – 2nd May,2023.

    Apps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to your prior acceptance of either this Licensed Application End User License Agreement (“Standard EULA”), or a custom end user license agreement between you and the Application Provider (“Custom EULA”), if one is provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the “Licensed Application.” The Application Provider or Apple as applicable (“Licensor”) reserves all rights in and to the Licensed Application not expressly granted to you under this Standard EULA.

    a. Scope of License: Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).

    b. Consent to Use of Data: You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.

    c. Termination. This Standard EULA is effective until terminated by you or Licensor. Your rights under this Standard EULA will terminate automatically if you fail to comply with any of its terms. 

    d. External Services. The Licensed Application may enable access to Licensor’s and/or third-party services and websites (collectively and individually, “External Services”). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed Application or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you. 

    e. NO WARRANTY: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

    f. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

    g. You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

    h. The Licensed Application and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.

    i. Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:

    If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

    Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.

  • Source for each mental health test:

    1. Anxiety- This mental health test score test is based on the answers you gave to questions adopted from Spitzer, R. L., Kroenke, K., Williams, J. B., & Löwe, B. (2006). A brief measure for assessing generalized anxiety disorder: the GAD-7. Archives of internal medicine, 166(10), 1092-1097. Here is more information about this – https://pubmed.ncbi.nlm.nih.gov/16717171/
    2. Depression – This mental health test score test is based on the answers you gave to questions adopted from Kroenke, K., Spitzer, R. L., & Williams, J. B. (2001). The PHQ‐9: validity of a brief depression severity measure. Journal of general internal medicine, 16(9), 606-613. Here is more information about this – https://pubmed.ncbi.nlm.nih.gov/11556941/
    3. OCD- This mental health test score test is based on the answers you gave to questions adopted from Foa, E. B., Huppert, J. D., Leiberg, S., Langner, R., Kichic, R., Hajcak, G., & Salkovskis, P. M. (2002). The Obsessive-Compulsive Inventory: development and validation of a short version. Psychological assessment, 14(4), 485. Here is more information about this – https://pubmed.ncbi.nlm.nih.gov/12501574/
    4. PTSD- This mental health test score test is based on the answers you gave to questions adopted from Weiss, D. S., & Marmar, C. R. (1996). The Impact of Event Scale-Revised. In J. Wilson & T. M. Keane (Eds.), Assessing psychological trauma and PTSD (pp. 399-411). Guilford. (NOTE: Includes measure in its entirety.) Here is more information about this – https://link.springer.com/chapter/10.1007/978-0-387-70990-1_10
    5. Social Anxiety -This mental health test score test is based on the answers you gave to questions adopted from Jonathan Davidson. 1995, 2008, 2015. All rights belong to the respective owners. (Connor, K. M., Davidson, J. R., Churchill, L. E., Sherwood, A., Weisler, R. H., & Foa, E. (2000). Psychometric properties of the Social Phobia Inventory (SPIN): New self-rating scale. The British Journal of Psychiatry, 176(4), 379-386.) Here is more information about this – https://www.davidsonscales.com/spin-and-mini-spin-social-phobia-scale/
    6. Panic Attack – This mental health test score test is based on the answers you gave to questions adopted from Shear, M.K., Brown, T.A., Barlow, D.H., Money, R., Sholomskas, D.E., Woods, S.W., Gorman, J.M., Papp, L.A. (1997). Multicenter collaborative Panic Disorder Severity Scale. American Journal of Psychiatry, 154, 1571-1575. Here is more information about this – https://pubmed.ncbi.nlm.nih.gov/9356566/
    7. Sleep Disorder – This mental health test score test is based on the answers you gave to questions adopted from Morin, C. M., Belleville, G., Bélanger, L., & Ivers, H. (2011). The Insomnia Severity Index: psychometric indicators to detect insomnia cases and evaluate treatment response. Sleep, 34(5), 601–608. Here is more info on this – Here is more info on this – https://doi.org/10.1093/sleep/34.5.601
    8. Anorexia -This mental health test score test is based on the answers you gave to questions adopted from DM Garner, et al. The Eating Attitudes Test: Psychometric Features and Clinical Correlates. 12 Psychological Medicine 871-878. 1982. Here is more information about this – https://www.psychtools.info/eat-26/#:~:text=EAT%2D26%20correlates%20highly%20with,84%20to%20.
    9. Bulimia-  This mental health test score test is based on the answers you gave to questions adopted from Henderson, M., & Freeman, C. P. (1987). A self-rating scale for bulimia. The ‘BITE’. The British journal of psychiatry: the journal of mental science, 150, 18–24. Here is more info on this – https://doi.org/10.1192/bjp.150.1.18
    10. Bulimia-  This mental health test score test is based on the answers you gave to questions adopted from J Gormally, S Black, S Daston, D Rardin. The assessment of binge eating severity among obese persons. 7(1): Addict Behav 47-55 (1982). Here is more information about this – https://www.cambridge.org/core/journals/the-british-journal-of-psychiatry/article/abs/selfrating-scale-for-bulimia-the-bite/0D985D6D33F18F1AF45E118B9BAAC9E1
    11. ADHD – This mental health test score test is based on the answers you gave to questions adopted from Mulhauser’s Structured Adult ADHD Self-Test (SAAST, Version 2011.1). Here is more information about this –https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5608994/

  • Privacy Policy

    Effective Date: 8th November 2022

    This privacy notice for Rise-Up (”Rise-Up,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our mobile application Rise-Up (“App”), such as when you:

    Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our App. If you still have any questions or concerns, please contact us at [contact mail].

    SUMMARY OF KEY POINTS

    This summary provides key points from our privacy notice, but you can find out more details about any of these topics in the relevant section below.

    What personal information do we process? When you visit and use our App, we may process personal information depending on how you interact with the App, the choices you make, and the products and features you use.

    Do we process any sensitive personal information? We do not process sensitive personal information.

    Do we receive any information from third parties? We do not receive any information from third parties.

    How do we process your information? We process your information to provide, improve, and administer our App, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

    In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

    How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, and or modify your information.

    What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

    How do I exercise my rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

    1. WHAT INFORMATION DO WE COLLECT?

    The personal information you disclose to us

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our apps, when you participate in activities on the App, or otherwise when you contact us.

    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the App, the choices you make, and the products and features you use. The personal information we collect may include the following:

    • first and last name
    • profile data

    Sensitive Information. We do not process sensitive information.

    Payment Data. We may collect transactional data necessary to manage your purchases and subscriptions.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information — such as your Internet Protocol (IP) address and device characteristics — is collected automatically when you visit our App.

    We automatically collect certain information when you visit, use the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our App, and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

    The information we collect includes:

    Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our App and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, and settings and information about your activity in the App (such as the date/time stamps associated with your usage, pages and files viewed, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crashdumps”), and hardware settings).

    Device Data. We collect device data such as information about your phone, tablet, or another mobile device you use to access the App. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

    Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the App. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    In Short: We process your information to provide, improve, and administer our App, communicate with you, for security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent.

    We process your personal information for a variety of reasons, depending on how you interact with our App, including:

    • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
    • To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
    • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
    • To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the App.
    • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our App.
    • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
    • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
    • To protect our App. We may process your information as part of our efforts to keep our App safe and secure, including fraud monitoring and prevention.
    • To evaluate and improve our App, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our App, products, marketing, and your experience.
    • To identify usage trends. We may process information about how you use our App to better understand how they are being used so we can improve them.
    • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
    • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

    3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    In Short: We may share information in specific situations described in this section and/or with the following third parties.

    Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This section describes our use of these technologies and how you can manage your preferences.

    How do ad identifiers, cookies, and similar technologies work?

    Ad identifiers are non-permanent identifiers such as the Android advertising ID, which are uniquely associated with your device. Similar technologies include tracking pixels within ads. Cookies are small text files that are stored by your browser on your desktop computer or mobile device.

    When you access the App, we collect certain technical information in order to (i) analyze the usage of our App; (ii) provide a more personalized experience; and (iii) manage to advertise. We and service providers acting on our behalf, such as Google Analytics, will use Log Files and other tracking technologies to collect and analyze certain types of technical information over time and across different websites following your use of the App, including cookies, WiFi information, IP addresses, geolocation, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, App state and the date and time of activity on our App, and other similar information. In some cases, we will associate this information with your user ID number for our internal use.

    5. HOW LONG DO WE KEEP YOUR INFORMATION?

    In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    In Short: We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment (mobile device).

    7. WHAT ARE YOUR PRIVACY RIGHTS?

    In Short: You may review, change, or terminate your account at any time.

    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

    If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

    Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

    Account Information

    If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

    If you have questions or comments about your privacy rights, you may email us support@riseupaitherapy.com.

    8. NOTICE TO CALIFORNIA RESIDENTS

    In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with the App, you have the right to request the removal of unwanted data that you publicly post on the App. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the App, but please be aware that the data may not be completely or comprehensively removed from our systems.

    9. CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

    10. DO WE MAKE UPDATES TO THIS NOTICE?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

    11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this Privacy Policy, you may email us at support@riseupaitherapy.com.

    12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at support@riseupaitherapy.com using app features (if available).

  • Terms and Conditions

    Version 1.0

    Effective Date  8th November,2022

    These Terms and Conditions constitute a legally binding agreement made between you, whether personally (“you”) and Rise-Up operator and owner – [your full legal name or company] (”Rise-Up,” “we,” “us” or “our”), concerning your access to and use of Rise-Up mobile application (the “App”). You agree that by accessing the App, you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APP AND YOU MUST DISCONTINUE USE IMMEDIATELY.

    Supplemental terms and conditions or documents that may be posted on the App from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the “Last Updated” (“Effective Date”) date of these Terms and Conditions, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the App after the date such revised Terms and Conditions are posted.

    PLEASE NOTE! THIS APP DOES NOT PROVIDE MEDICAL OR RELATED ADVICE

    The information, including but not limited to, text, graphics, images and other material contained on the App are for informational purposes only. No material on this App is intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician, psychologist, or other qualified health care provider with any questions you may have regarding a medical condition or treatment, and never disregard professional medical advice or delay in seeking it because of something you have read on the App. Do not use the App as a substitute for treatment or professional advice. You are solely responsible for your use of the App.

    If you’re having suicidal thoughts, call your local support service to talk to a skilled, trained counselor at a crisis center in your area at any time. If you are in crisis or you think you may have an emergency, call your doctor or call your local emergency line immediately.

    The information provided on the App is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the App from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

    The App is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the App.

    In some cases to use the App, you must have access to the Internet, either directly or through devices that access web-based content, and you must pay any fees associated with Internet access. Also, you must provide all equipment necessary to make such a connection to the Internet, including a web-enabled computer or device.

    User Registration and Representations

    You may be required to register with the App. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

    By using the App, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms and Conditions; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the App through automated means, whether through a bot, script or otherwise; (6) you will not use the App for any illegal or unauthorized purpose; and (7) your use of the App will not violate any applicable law or regulation.

    If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the App (or any portion thereof).

    The App may include certain communications from us, such as feature announcements, and administrative messages. These communications are considered part of a membership. You may not access the App by any means other than through the App interfaces we provide you.

    Privacy

    Privacy is important to us. We have a separate policy about it that you should read. We use some tracking technologies on the App to collect data about visitors. For information about how Rise-Up and its affiliates collect, use and share your personal data and cookies, please read our Privacy Policy [link to the policy]. By using the App, you agree that we may use your personal data by our Privacy Policy [link to the policy].

    Intellectual Property

    Rise-Up does not claim ownership of your data and files.

    Unless otherwise indicated, the App is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the App (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of India, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the App “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the App and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

    Provided that you are eligible to use the App, you are granted a limited license to access and use the App and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the App, the Content and the Marks.

    Feedback

    We welcome your feedback. Feedback submitted through the App and Google Play or otherwise is non-confidential and becomes the sole property of Rise-Up. We own the intellectual property rights in and to such feedback and are entitled to the unrestricted use and dissemination of this feedback for any purpose, commercial or otherwise, without acknowledgement to you.

    Use Restrictions

    You may not access or use the App for any purpose other than that for which we make the App available. The App may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

    As a user of the App, you agree not to:

    1. Make any unauthorized use of the App, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
    2. Use a buying agent or purchasing agent to make purchases on the App.
    3. Systematically retrieve data or other content from the App to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
    4. Circumvent, disable, or otherwise interfere with security-related features of the App, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the App and/or the Content contained therein.
    5. Engage in unauthorized framing of or linking to the App.
    6. The trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
    7. Make improper use of our support services or submit false reports of abuse or misconduct.
    8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
    9. Sell or otherwise transfer your profile.
    10. Attempt to impersonate another user or person or use the username of another user.
    11. Interfere with, disrupt, or create an undue burden on the App or the networks or services connected to the App.
    12. Use any information obtained from the App in order to harass, abuse, or harm another person.
    13. Use the App as part of any effort to compete with us or otherwise use the App and/or the Content for any revenue-generating endeavour or commercial enterprise.
    14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the App.
    15. Attempt to bypass any measures of the App designed to prevent or restrict access to the App, or any portion of the App.
    16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the App to you.
    17. Delete the copyright or other proprietary rights notice from any Content.
    18. Copy or adapt the App’s software and source code.
    19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the App or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the App.
    20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism.
    21. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the App.
    22. Use the App in a manner inconsistent with any applicable laws or regulations.

    We retain the right to terminate access to the App for the user who has violated any of the above prohibitions.

    Fees and Payments

    Fees. The Customer agrees to pay the fees as outlined in the App (the “Fees”) on a monthly, yearly basis (”Subscription”) or one-time purchase. Subscription commences on these purchases and will continue until terminated.

    Users must choose the relevant option in the menu and complete the purchase.

    All payments are independently processed through third-party services. Therefore, the App does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

    If payment through the available methods fails or is refused by the payment service provider, Rise-Up shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the user.

    Information related to accepted payment methods is made available during the purchasing process.

    Rise-Up reserves the right to make a reasonable increase in prices with one (1) month advance notification.

    Taxes. Fees do not include sales, use, withholding, value-added or other taxes or duties. The user agrees to pay all applicable taxes, public fees, duties, deductions or withholding for which Rise-Up is required to pay any such taxes or duties assessed against it unless the user provides Rise-Up on time with a valid certificate of exemption or other evidence that are not taxable.

    No Refunds. All fees are non-refundable, except for those required by applicable law, but you can cancel at any time your subscriptions.

    Third-Party Links

    Our App can contain hyperlinks to other websites or services that are not in any of our control and therefore, will not be covered by any term of our Privacy Policy. Should you be accessing other websites using any links from the App, these websites can collect private information from your device which may be used by their privacy policy and privacy practice, which is different from ours.

    Disclaimer and Warranties

    Under no circumstances (including but not limited to any act or omission on the part of Rise-Up) will Rise-Up or its affiliates be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the App or any Content. You expressly acknowledge and agree that Rise-Up does not exert control over users and visitors of the App and is not liable either for their opinions or their behaviour, including any information and/or advice and any defamatory statements or offensive conduct.

    Our App is not a medical, health or psychological service provider. Rise-Up is a private publishing App with some information and guidance. We are not responsible for your physical and/or mental health.

    We have made every possible effort to make sure the provided material is right and accurate. We do not, however, guarantee the completeness or precision of the information, we also, are not responsible for any mistakes, omissions or inaccuracies. All of the content is for informative purposes only and it is not binding in any way.

    All available Content in the App is a general information purposes only. We strive to keep the information up to date, correct and full, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Content used. Using the Content or its results does not constitute professional advice or consultancy and is intended solely to inform our users, you understand and agree that the Content may not be relevant to you and you use it at your own discretion and you are personally responsible for the results. We are not responsible for any loss (including but not limited to indirect or consequential loss or damage, loss of potential earnings, or opportunities) associated with the use of the Content, to achieve the goals or expectations that you set for yourself with the App and Content using. We recommend that you seek professional advice before using the App and Content.

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

    • YOUR USE OF THE APP AND CONTENT IS AT YOUR SOLE RISK. THE APP AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
    • WE ARE NOT RESPONSIBLE FOR ANY DAMAGE, LOSS OF DATA, USER INFORMATION OR DATA, REVENUE, OR OTHER HARM TO BUSINESS ARISING OUT OF DELAYS, MISDELIVERY OR NON-DELIVERY OF INFORMATION, RESTRICTION OR LOSS OF ACCESS, BUGS OR OTHER ERRORS, UNAUTHORIZED USE DUE TO YOUR SHARING OF ACCESS TO THE APP, OR OTHER INTERACTION WITH THE APP. YOU ARE RESPONSIBLE FOR MAINTAINING AND BACKING UP YOUR DATA AND INFORMATION THAT MAY RESIDE ON THE APP. RISE-UP DOES NOT WARRANT THAT (i) THE APP WILL MEET YOUR SPECIFIC REQUIREMENTS, (ii) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE APP WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE APP AND CONTENT WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE APP WILL BE CORRECTED.
    • ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE APP IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

    Indemnification

    You agree to indemnify and hold harmless Rise-Up, our contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorney’s fees, arising out of your use of the App and Content, including but not limited to your violation of these Terms.

    Limitation of Liability

    To ensure the best possible service level, Rise-Up reserves the right to interrupt services for maintenance, system updates or any other changes, informing the users appropriately.

    THE USER ACKNOWLEDGES THAT EXCEPT AS EXPRESSLY OUTLINED IN THESE TERMS, THE RISE-UP HAS NOT MADE ANY REPRESENTATION OR WARRANTY TO THE USER REGARDING THE APP. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RISE-UP DISCLAIMS ANY IMPLIED WARRANTY FOR TITLE, NON-INFRINGEMENT, MERCHANTABILITY, DESIGN, CONDITION, DURABILITY, PERFORMANCE, QUALITY, CAPACITY OR TECHNICAL COMPATIBILITY OF THE APP OR FITNESS OF THE APP FOR A PARTICULAR PURPOSE. USER AGREES THAT RISE-UP WILL NOT LIABLE FOR EXEMPLARY, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHICH ARISE DIRECTLY OR INDIRECTLY OUT OF THE PURCHASE, SALE, USE OF AND/OR INABILITY TO USE THE APP WHETHER SUCH DAMAGES ARE BASED UPON CONTRACT, TORT, INTENTIONAL CONDUCT, EQUITY OR UNDER SOME OTHER THEORY, INCLUDING, WITHOUT LIMITATION, BREACH OF WARRANTY, NEGLIGENCE OR STRICT LIABILITY, WHETHER THE POSSIBILITY OF SUCH DAMAGES WAS MADE KNOWN TO OR WAS FORESEEABLE BY RISE-UP AND WHETHER SUCH DAMAGES ARE ASSERTED BY USER OR SOME THIRD PARTY. THE USER FURTHER ACKNOWLEDGES THAT THE RISE-UP’S MAXIMUM AGGREGATE LIABILITY TO THE USER UNDER ANY LEGAL THEORY (INCLUDING ITS OWN NEGLIGENCE) FOR DAMAGES THAT ARISE DIRECTLY OR INDIRECTLY FROM THE PURCHASE, SALE, USE OF AND/OR INABILITY TO USE THE APP WILL NOT, IN ANY EVENT, EXCEED USD100 OR AN AMOUNT EQUAL TO THE FEE PAID BY USER TO RISE-UP FOR THIS AGREEMENT (DEPENDING ON WHICH AMOUNT IS LESS). ANY ACTION, CLAIM OR PROCEEDING RELATING TO THESE TERMS AND/OR THE APP OR THE TRANSACTIONS CONTEMPLATED BY THESE TERMS, MUST BE BROUGHT WITHIN SIX (6) MONTHS FOLLOWING THE ACTION OR EVENT GIVING RISE TO SUCH ACTION, CLAIM OR PROCEEDING.

    Rise-Up is not responsible for defects caused by changes or issues resulting from third-party hardware, software, services, tools or applications it does not have direct control over, including but not limited to: hardware, operating systems, software programs, plug-ins, extensions, applets, newly discovered vulnerabilities, scripts, or other items.

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE SECTIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS WILL EXCLUDE OR LIMIT ANY WARRANTY IMPLIED BY LAW THAT IT WOULD BE UNLAWFUL TO EXCLUDE OR LIMIT.

    By using the App, you agree that the exclusions and limitations of liability set out in the App disclaimer are reasonable. If you do not think they are reasonable, you must not use the App.

    Governing law

    These Terms are governed by the law of the place where the owner of Rise-Up is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

    Exception for European Consumers

    However, regardless of the above, if the user qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, much higher standards shall prevail.

    General

    These Terms and Privacy Policy[link to your Privacy Policy], and other policies and documents available on the App or Rise-Up website constitute the entire agreement between you and Rise-Up concerning your use of the App and Content and supersede all previous agreements in respect of your use of the App and Content.

    If a provision of these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    No waiver of any term of these Terms will be binding unless, in writing, no waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and the failure of Rise-Up to exercise or enforce any right or remedy in these Terms does not waive that right or remedy.

    Rise-Up may transfer, sub-contract or otherwise deal with Rise-Up’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms.

    All communications and notices made or given under these Terms must be in English.

    The parties (you and Rise-Up) shall be independent contractors under these Terms, and nothing herein will constitute either party as the employer, employee, agent or representative of the other party, or both parties as joint ventures or partners for any purpose.

    We rely on your continued observance of these Terms. If Rise-Up suffers any loss or damage or incurs any costs in connection with any breach of these Terms or any other legal obligation then you agree to indemnify Rise-Up for those losses, damages, and costs.

    Certain territorial restrictions may apply to your use of our App. Our App is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

    Anyone using or accessing our App does so on their initiative and is responsible for compliance with local laws regarding online conduct and acceptable content, if and to the extent such local laws are applicable. We reserve the right to limit the availability of our App to any person, geographic area, or jurisdiction, at any time and at our sole discretion.

    Changes to these Terms

    Rise-Up reserves the right to amend or otherwise modify these Terms at any time. In such cases, Rise-Up will appropriately inform the user of these changes. Such changes will only affect the relationship with the user in the future.

    The continued use of the App will signify the user’s acceptance of the revised Terms. If users do not wish to be bound by the changes, they must stop using the App. Failure to accept the revised Terms may entitle either party to terminate the Agreement. The applicable previous version will govern the relationship prior to the user’s acceptance. The user can obtain any previous version from Rise-Up.

    Contact Us

    In case you have questions, about our App or these Terms you can contact us by forwarding an email at support@riseupaitherapy.com 

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